Understanding Tourist Preferences for Destination Attributes of Lombok Island Using a Conjoint Analysis Approach
DOI:
https://doi.org/10.33506/sl.v15i3.5849Kata Kunci:
Tourist Preferences, Destination Attributes, Conjoint Analysis, Domestic Tourism, Lombok IslandAbstrak
Pariwisata merupakan sektor strategis yang memberikan kontribusi signifikan terhadap pertumbuhan ekonomi. Dalam konteks pengembangan destinasi pariwisata yang berkelanjutan, pemahaman terhadap preferensi wisatawan menjadi landasan penting dalam penyusunan strategi pengelolaan destinasi yang efektif. Namun, bukti empiris mengenai preferensi wisatawan domestik terhadap atribut destinasi wisata di Pulau Lombok masih terbatas. Penelitian ini bertujuan untuk mengisi kesenjangan tersebut dengan mengeksplorasi preferensi wisatawan domestik serta mengidentifikasi tingkat kepentingan relatif atribut destinasi yang memengaruhi keputusan berkunjung. Penelitian ini menggunakan pendekatan kuantitatif eksploratif melalui survei terhadap 150 wisatawan domestik yang mengunjungi beberapa destinasi wisata di Pulau Lombok. Data dianalisis menggunakan analisis konjoin untuk mengevaluasi preferensi terhadap lima atribut destinasi, yaitu aksesibilitas, daya tarik wisata, amenitas, layanan pendukung, dan harga. Hasil penelitian menunjukkan bahwa aksesibilitas merupakan atribut yang paling berpengaruh (28,84%), diikuti oleh harga (21,90%), daya tarik wisata (21,59%), amenitas (15,04%), dan layanan pendukung (12,63%). Model konjoin menunjukkan validitas prediktif yang baik, ditunjukkan oleh nilai Pearson’s R (0,689; p < 0,001) dan Kendall’s τ (0,682; p < 0,001) yang signifikan. Wisatawan cenderung memilih destinasi dengan kondisi jalan yang baik, harga yang terjangkau, serta daya tarik yang didukung oleh keindahan alam dan keberagaman budaya. Temuan ini mengidentifikasi aksesibilitas, keterjangkauan biaya, serta kekuatan daya tarik alam dan budaya sebagai faktor utama yang menentukan daya saing pariwisata Pulau Lombok, sekaligus memberikan implikasi praktis bagi pengelola destinasi dan pembuat kebijakan dalam merumuskan strategi pengembangan pariwisata yang lebih kompetitif, berkelanjutan, dan selaras dengan preferensi wisatawan domestik.
Referensi
Adiguna, M. K., Amani, H., & Tripiawan, W. (2020). Preferensi Wisatawan Terhadap Destinasi Kampung Wisata Tabek Indah Resort Di Provinsi Lampung Dengan Teknik Analisis Conjoint. eProceedings of Engineering, 7(1). https://openlibrarypublications.telkomuniversity.ac.id/index.php/engineering/article/view/11914.
Adnan, E. N., Soedwiwahjono, S., & Suminar, L. (2023). Peran Kota Tua Ampenan dalam Mendukung Konsep Pariwisata Berkelanjutan di Lombok. Desa-Kota: Jurnal Perencanaan Wilayah, Kota, dan Permukiman, 5(1), Article 1. https://doi.org/10.20961/desa-kota.v5i1.67415.35-48.
Alam, Md. S., & Paramati, S. R. (2016). The impact of tourism on income inequality in developing economies: Does Kuznets curve hypothesis exist?Dampak pariwisata terhadap ketimpangan pendapatan di negara berkembang: Apakah hipotesis kurva Kuznets ada? Annals of Tourism Research, 61, 111–126. https://doi.org/10.1016/j.annals.2016.09.008.
Ali, D. J. A., & Howaidee, M. (2012). The Impact of Service Quality on Tourist Satisfaction in Jerash. 3(12).
Arici, H. E., & Köseoglu, M. A. (2025). What are the most influential drivers of tourism destination competitiveness? Journal of Destination Marketing & Management, 36, 100990. https://doi.org/10.1016/j.jdmm.2025.100990.
Bakalo, N., Makhovka, V., Krekoten, I., Glebova, A., & Kulakova, S. (2025). Local tourism as financial and economic development driver of the community: Management aspect. World Development Perspectives, 38, 100693. https://doi.org/10.1016/j.wdp.2025.100693.
Bazlina, A. L. (2025, October 11). Bali and Lombok Crowned Asia’s Best Islands for 2025. Tempo English. https://en.tempo.co/read/2056263/bali-and-lombok-crowned-asias-best-islands-for-2025.
Beerli, A., & Martı́n, J. D. (2004). Tourists’ characteristics and the perceived image of tourist destinations: A quantitative analysis—a case study of Lanzarote, Spain. Tourism Management, 25(5), 623–636. https://doi.org/10.1016/j.tourman.2003.06.004.
Bergantino, A. S., Buonarota, M., Buongiorno, A., & Intini, M. (2023). Regional multimodal accessibility: Policies and strategies for sustainable tourism destinations in coastal areas. Research in Transportation Business & Management, Decarbonising Freight Transport: Transitions towards Net Zero, 48, 100872. https://doi.org/10.1016/j.rtbm.2022.100872.
Bergantino, A. S., Intini, M., & Tangari, L. (2021). Influencing factors for potential bike-sharing users: An empirical analysis during the COVID-19 pandemic. Research in Transportation Economics, Active Travel Policies, 86, 101028. https://doi.org/10.1016/j.retrec.2020.101028.
Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97–116. https://doi.org/10.1016/S0261-5177(99)00095-3.
Buongiorno, A., & Intini, M. (2021). Sustainable tourism and mobility development in natural protected areas: Evidence from Apulia. Land Use Policy, 101, 105220. https://doi.org/10.1016/j.landusepol.2020.105220.
Chahal, H., & Devi, A. (2015). Destination Attributes and Destination Image Relationship in Volatile Tourist Destination: Role of Perceived Risk. https://journals.sagepub.com/doi/abs/10.1177/0972622520150203.
Cooper, C., Fletcher, john, Gilbert, D., & Wanhill, S. (1994). Tourism: Principles and practice. Tourism Management, 15(3), 235–237. https://doi.org/10.1016/0261-5177(94)90115-5.
Crawford, C. M., & Di Benedetto, C. A. (2011). New products management (10. ed). McGraw-Hill Irwin.
Crouch, G. I. (2011). Destination Competitiveness: An Analysis of Determinant Attributes. Journal of Travel Research, 50(1), 27–45. https://doi.org/10.1177/0047287510362776.
Dinas Pariwisata NTB. (2014, December 15). PARIWISATA BERKELANJUTAN. Dinas Pariwisata Prov NTB. https://lomboksumbawatourism.ntbprov.go.id/pariwisata-berkelanjutan/.
Dinas Pariwisata NTB. (2021). Laporan Tahunan Dinas Pariwisata NTB Tahun 2021. https://kmc.bappeda.ntbprov.go.id/storage/content_knowledge_attachments/LAPORAN%20TAHUNAN%202021%20DINAS%20PARIWISATA%20NTB%20FINAL.pdf.
Faerber, L. S., Hofmann, J., Ahrholdt, D., & Schnittka, O. (2021). When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research. Tourism Management, 84, 104284. https://doi.org/10.1016/j.tourman.2021.104284.
Gudono. (2012). Analisis Data Multivariat. BPFE.
Hasyimi, V., & Azizalrahman, H. (2021). Economy-led sustainable touristic city: The case of Surakarta, Indonesia. Journal of Tourism Futures, ahead-of-print(ahead-of-print). (world). https://doi.org/10.1108/JTF-06-2020-0088.
Idrus, M. S. (2013). Multivariate Data Analisis dan Non Parametrik Statistik Untuk Penelitian Bidang Manajemen. Zifatama.
Kemenparekraf. (2023, October 9). Expert Survey: Sektor Pariwisata dan Ekonomi Kreatif Tumbuh pada 2024. https://kemenparekraf.go.id/ragam-pariwisata/expert-survey-sektor-pariwisata-dan-ekonomi-kreatif-tumbuh-pada-2024.
Kim, S. (Sam), Chung, J. Y., Petrick, J., & Park, J. W. (2018). Determination of preferred performing arts tourism products using conjoint analysis. Journal of Vacation Marketing, 24(1), 44–61. https://doi.org/10.1177/1356766716679484.
Kompas, M. (2020, October 23). Lombok’s Tanjung Aan Beach is a Surfer’s Haven in Indonesia. KOMPAS.Com. https://go.kompas.com/read/2020/10/23/193122674/lomboks-tanjung-aan-beach-is-a-surfers-haven-in-indonesia.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.
Kuu, M. (2024, May 24). Wisata Budaya Pulau Lombok NTB yang Harus Anda Kunjungi! IDN Times NTB. https://ntb.idntimes.com/travel/destination/wisata-budaya-pulau-lombok-ntb-yang-harus-anda-kunjungi-c1c2-01-vdjvk-3s7wf4.
Lee, C.-F., & King, B. (2019). Determinants of attractiveness for a seniorsfriendly destination: A hierarchical approach. 22(1). https://doi.org/10.1080/13683500.2016.1250725.
Li, C.-L., & Huynh Ngoc Phuong, T. (2025). Tailoring tourism strategies: Exploring the role of demographics in shaping domestic tourists’ perceptions: The case of domestic tourists in Da Nang City, Vietnam. Journal of Outdoor Recreation and Tourism, 50, 100884. https://doi.org/10.1016/j.jort.2025.100884.
Liew, S. L., Hussin, S. R., & Abdullah, N. H. (2021). Attributes of Senior-Friendly Tourism Destinations for Current and Future Senior Tourists: An Importance-Performance Analysis Approach. Sage Open, 11(1), 2158244021998658. https://doi.org/10.1177/2158244021998658.
Maria, M., Ringa, M. B., & Adoe, K. K. (2018). Atribut Wisata, Pemasaran Berbasis Media Sosial, dan Kepuasan Wisatawan pada Pantai Lasiana Kupang. Jurnal Ilmiah Aset, 20(1), Article 1.
Mercier, A., Ovtracht, N., & Bonnafous, A. (2025). Analyzing impacts of a new rail line on tourist attractiveness using accessibility: The case of the Sud Europe Atlantique high-speed line. Transportation Research Procedia, World Conference on Transport Research - WCTR 2023 Montreal 17-21 July 2023, 82, 696–712. https://doi.org/10.1016/j.trpro.2024.12.067.
Molinillo, S., & Japutra, A. (2017). Factors influencing domestic tourist attendance at cultural attractions in Andalusia, Spain. Journal of Destination Marketing & Management, 6(4), 456–464. https://doi.org/10.1016/j.jdmm.2016.09.011.
Muljadi, A. J. (2011). Kepariwisataan dan Perjalanan. Raja Grafindo Persada.
Pérez-Ricardo, E. del C., & García-Mestanza, J. (2025). Exploring booking intentions through price elasticity of demand in tourism accommodations using large-scale data analytics. European Research on Management and Business Economics, 31(1), 100271. https://doi.org/10.1016/j.iedeen.2025.100271.
Pham, T. D., Nghiem, S., & Dwyer, L. (2017). The determinants of Chinese visitors to Australia: A dynamic demand analysis. Tourism Management, 63, 268–276. https://doi.org/10.1016/j.tourman.2017.06.015.
Rafiei Darani, H., Alavipour, R. S., & Gohari Gharaei, L. (2025). Analysis of tourists’ willingness to stay longer: Seasonal data and behavioral changes. Consumer Behavior in Tourism and Hospitality, 20(3), 460–476. https://doi.org/10.1108/CBTH-07-2024-0240.
Rahmania, A. T., & Abrian, Y. (2023). Pengaruh Citra Destinasi Dan Atribut Destinasi Terhadap Minat Berkunjung Ulang Wisatawan Ke Destinasi Wisata Alahan Panjang. Nawasena: Jurnal Ilmiah Pariwisata, 2(3), Article 3. https://doi.org/10.56910/nawasena.v2i3.1015.
Rainer, P. (2024, May 27). Tahun 2023, Pariwisata RI Hasilkan Devisa US$14 Miliar. GoodStats Data. https://data.goodstats.id/statistic/tahun-2023-pariwisata-ri-hasilkan-devisa-us14-miliar-YTF10.
Reitsamer, B. F., & Brunner-Sperdin, A. (2017). Tourist destination perception and well-being: What makes a destination attractive? Journal of Vacation Marketing, 23(1), 55–72. https://doi.org/10.1177/1356766715615914.
Tempo. (2023, December 14). Mandalika Beach Club Raih Indonesia Best Beach Club in Lombok di ITTA Award 2023/2024 | tempo.co. Tempo. https://www.tempo.co/hiburan/mandalika-beach-club-raih-indonesia-best-beach-club-in-lombok-di-itta-award-2023-2024-108439.
UNESCO. (2018). Rinjani-Lombok UNESCO Global Geopark—International Geoscience and Geoparks Programme. https://www.unesco.org/en/iggp/rinjani-lombok-unesco-global-geopark.
Viqi, A. (2025). UNESCO Revalidasi Status Geopark Rinjani, Hasil Diumumkan September 2025. https://www.detik.com/bali/nusra/d-8018194/unesco-revalidasi-status-geopark-rinjani-hasil-diumumkan-september-2025.
Wibowo, S., Rusmana, O., Zuhelfa, Z., & Muslim, S. (2017). Pengembangan Ekonomi Melalui Sektor Pariwisata. 1(2). https://doi.org/10.34013/jk.v1i2.13.
Wijaya, K. R. A., Liesteandre, H. K., & Saputra, I. G. G. (2021). Preferensi Preferensi Wisatawan Domestik Dalam Memilih Produk Wisata Gastronomi Di Kuta Bali: Indonesia. Jurnal Gastronomi Indonesia, 9(2), Article 2. https://doi.org/10.52352/jgi.v9i2.658.
Yin, Z., Zhao, X., & Imoto, T. (2026). Foreign tourists’ preferences for destination attributes in Japan’s national parks: A best-worst scaling analysis. Journal of Outdoor Recreation and Tourism, 53, 101014. https://doi.org/10.1016/j.jort.2026.101014.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 SENTRALISASI

Artikel ini berlisensiCreative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Please find the rights and licenses in Sentralisasi. By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author(s)' Warranties
The author warrants that the article is original, written by the stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author, and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User/Public Rights
Sentralisasi's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Sentralisasi permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Sentralisasi on distributing works in the journal and other media of publications. Unless otherwise stated, the authors are public entities as soon as their articles got published.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
- Copyright and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in own future works, including lectures and books,
- The right to reproduce the article for own purposes,
- The right to self-archive the article (please read our deposit policy),
- The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Sentralisasi).
5. Co-Authorship
If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Sentralisasi will not be held liable for anything that may arise due to the author(s) internal dispute. Sentralisasi will only communicate with the corresponding author.
6. Royalties
Being an open accessed journal and disseminating articles for free under the Creative Commons license term mentioned, author(s) aware that Sentralisasi entitles the author(s) to no royalties or other fees.
7. Miscellaneous
Sentralisasi will publish the article (or have it published) in the journal if the article editorial process is successfully completed. Sentralisasi's editors may modify the article to a style of punctuation, spelling, capitalization, referencing, and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.



